Build trust

Reviews & Reputation

Reviews decide who gets the call before you ever speak to a customer. We build a steady, honest review engine and put your proof where people look.

The problem this fixes

A business with 12 reviews loses to a business with 200, even when its work is better. Most owners ask for reviews inconsistently or not at all. We make asking automatic, responding consistent, and your best proof visible.

What's included

  • Review generation built into your customer follow-up
  • Response templates in your voice
  • Reputation monitoring across Google and social platforms
  • Proof placement on your website and profiles
  • Guidance for handling negative reviews

How it fits the DAX Method

Every DAXSOCIAL engagement runs on the same system: Design, Analyze, Execute. We design how you should be positioned, analyze how your customers search and what competitors do, then execute the work above and measure it against calls, leads, and booked work. Reviews & Reputation isn't a standalone task. It's one part of a connected growth system.

Common questions

How do I get more Google reviews?

Ask every happy customer at the moment the work is done, with a direct link. Most businesses lose reviews to friction and forgetting, so we build the ask into your follow-up automatically.

Should I respond to negative reviews?

Yes, quickly and professionally. A calm, specific response often matters more to future customers than the review itself. We prepare response templates in your voice so it never depends on the mood of the day.

Do reviews affect my Google ranking?

Yes. Review volume, recency, and content are ranking signals in local search, and AI tools weigh them when deciding which businesses to recommend. Reviews are proof and visibility at the same time.

Find out where you stand before you spend a dollar.

The visibility audit looks at your search presence, social proof, AI visibility, and follow-up, then shows you what to fix first.

Request your visibility audit